Privacy Policy

1. Scope of Application

2. Collection and Use of Information

2.1 Information You Voluntarily Provide

• When you place an order in the store, we will collect your name, mobile phone number, email address, and shipping address. This information is used to process orders, arrange logistics delivery, complete transaction settlements, and follow up on after-sales services.
• When you communicate with us via email, contact form, or customer service, we will collect your communication content and relevant contact information to answer your questions and address your needs.
• When you participate in store activities (such as lucky draws, questionnaires), we may collect your name, email address, and mobile phone number to organize activities, notify results, and distribute prizes.

2.2 Automatically Collected Information

• When you visit the store, we may collect your device information (such as device model, operating system, browser type) and access records (such as access time, browsed pages, duration of stay) through technologies like Cookies and web logs. This information is used to optimize the store’s page experience, analyze user behavior, and improve service quality, and will not be linked to your personal identity information.

3. Storage and Protection of Information

1. We will store the collected personal information on secure servers and adopt measures such as encryption technology and access permission control to prevent unauthorized access, disclosure, tampering, or damage to the information.
2. The storage period of information will be determined based on the purpose of the information and relevant legal and regulatory requirements. After exceeding the necessary storage period, we will delete or anonymize your personal information in accordance with the law.

4. Sharing and Disclosure of Information

1. We will not sell or rent your personal information to any third party.
2. To realize service functions (such as logistics delivery, payment processing), we may share necessary personal information with cooperating third-party service providers (such as logistics companies, payment institutions). We will require them to abide by confidentiality obligations and use the information only for the purpose of providing services.
3. We may disclose your personal information if required by laws and regulations, requested by government authorities in accordance with the law, or to protect the legitimate rights and interests of us and users, or respond to emergencies.

5. Your Rights

1. You have the right to access, correct, and supplement your personal information. If you need to exercise these rights, please contact us through the methods specified in the "Contact Us" section of this Policy.
2. You have the right to refuse to receive our marketing information (such as promotional emails). You can unsubscribe through the email unsubscribe function or contact customer service to cancel the subscription.
3. If you believe that our information processing practices have harmed your legitimate rights and interests, you may file a complaint with the regulatory authorities.

6. Cookie Policy

7. Policy Updates